YookooDoctor

Yookoo MCH Company Profile



About

Yookoo Medical Center is a registered healthcare service organization located in around Medanyalem Condominium Gullale, Addis Ababa, Ethiopia. It was Established with the Objective of providing Best in class affordable, high standard health services to clients.

Yookoo Medical center provides healthcare under various medical specialties which encompasses: Internal Medicine Obstetrics, Gynecology, General Surgery, Cardiology, Pediatrics and Child Health, Dermatology, ENT and Neurosurgical Neurology. At Yookoo Medical Center we believe that our clients’ medical needs will be meet for better lives and hence our customer value proposition statement ”passionate to care”.

Our medical care services are supported by Experienced specialists and sub specialist doctors, highly professional nurses, laboratory specialists, supporting staffs. Every member of health care crew of YMC strives to make patients experience at our center as comfortable as possible.

YMC facilities are outpatient services, inpatient services, radiology diagnostic package and surgical package.



Our Story

Nowadays, for a number of reasons, almost every one of our community prefers to visit private healthcare service provider for their medical care.

There are a number of private healthcare providers though most of them are having common denominator as short coming which is unreasonably high service cost. We presume YMC has tried to address this issue while equally rendering quality of care for the needy community.

On the other hand, the prevailing acute shortage of highly skilled man power in the healthcare system to provide quality of care in the country remained the unfulfilled challenge in the healthcare today. YMC has founded by dozens of medical doctors holding various specialties and subspecialities in 2021 to address these needs. The center is providing comprehensive packages of care under different service delivery outlets encompassing inpatient and outpatient consultation, diagnostic and pharmacy services.

MISSION

“Our mission is to provide safe, and standardized Health services to our customers with reasonable price using motivated and competent employees and state-of – the-art technology.”

VISION

“To be a preferred, standardized and competent Health Care Service Provider in Ethiopia and beyond by the end of 2027.”

VALUES

With passion, respect, performance pride, personal care and life time partnership, YMC continuously explores and expands the depth and breadth of healthcare services.

  • Passion for people: those that are the life of our business
  • Respect: we treat our clients, work force and other stake holders in the utmost respect in all our undertakings
  • Integrity: we handle our operations and client relations with high level transparency and professionalism.
  • Five E-quality to the power of E (ethics, excellence, empowerment, empathy and energy)
  • Performance pride: we act for the right reasons with quality In mind.
  • Personal care
  • Lifetime partnership.
  • Attention: our works and professionals are very particular with understanding and reliably satisfying client needs.


Quality standards and protocols

To ensure quality of care at our center, regular quality improvement (QI)strategies have been devised and implemented. Hence, we practice a quality management policy which is continually monitored to ensure that the highest quality of healthcare services are delivered to our clients.

All the departments have standard and procedures that act as guidelines and maps for efficiency and effective service delivery. the procedure contains instructions of service delivery methods, safety and security of clients among others.

There are protocols laid down to deal with integrity, ethics, confidentiality of information and other aspects of service provision and well-being of the staff. we aim to agree with each client a service standard relating to our work and we monitor our performance against that standard.



KEY QUALITY OF YMC

At YMC we place high regard for safety, professionalism and clear understanding of the patients’ needs which are the hallmark of our culture.

The yookoo medical center is anchored by the following key distinctive qualities are:

  • A focus on client service, communication, and responsiveness.
  • Honest practical and technically astute advice.
  • A strong focus on delivering efficient, reliable, and timely service.
  • Adopting best business practices that enhance integrity.
  • High quality documentation.

MEDICAL CENTER

Yookoo Medical center - clinic are community based and patient-centered that deliver comprehensive, culturally and socially acceptable, high-quality healthcare, as well as supportive services to the community under its catchment areas.

Develop systems of patient centered and integrated care that respond to the unique needs of diverse medically underserved areas and populations.

LABORATORY

The hospital laboratory offers all basic and special laboratory investigations. It is operated by qualified personnel and is fully equipped with the state-of-the-art machines which is latest in the industry and that has regularly both internal and external quality control to ensure precision and accuracy of results.

ULTRASOUND

Operated by highly qualified professional staff with specialized certifications, the main activities diagnoses; view the uterus and ovaries during pregnancy and monitor the development of baby, diagnoses gall bladder disease, evaluate blood flow, guide a needle for biopsy or tumor treatment, examine the breast lump, check the thyroid gland, find genital and prostate problems, assess joint inflammation, evaluate metabolic bone disease, etc

CARDIOLOGY

The department is leaded by an experienced senior internist/cardiologist and who is the professor at AAU. our cardiology team work hard to evaluate the condition and recommend treatment options that will meet the patient unique needs. we offer the following cardio services:

  • Cardiac rehabilitation
  • Heart rhythm monitoring
  • Stress testing
  • Echocardiography
  • Cardiac catheterization
  • Stenting
  • ACD/PFO closure
  • Electrocardiogram testing of the heart’s electrical activity (EKG testing)
  • Anticoagulation therapy and management for heart valve patients
PHARMACY

Operated by highly qualified professional staffs, Yookoo medical center pharmacy unit provides quality ensured and effective pharmacy service including counseling, medication and follow-up for any adverse drug reaction to clients. Generic and brand drugs are available with adequate quantity and reasonable prices.

MATERNITY

Operated by highly qualified professional staff with specialized certifications, YMC maternity wing offer exceptional maternity services, obstetric and gynecology specialized services. we have a state-of-the-art hygienic facility that is well equipped.

IMAGING

We employee qualified and experienced radiologists to ensure that our patients get the best radiology services. (X-ray, ultrasound)

HEALTH INFORMATION SYSTEM

Yookoo medical center has implemented fully automated health information system whereby all data and information regarding the center have been digitalized. hence health information of clients are secure, safe, confidential and accessible and authorized physician and easily traceable whenever needed which further enhance quality of care at the center.

WHY CHOOSE US

  • Personalized service: we provide outstanding customer service and conduct constant customer follow ups to gather their feedback on our services and evaluate customer satisfactions.
  • Convenience: we strive to ensure that our services are conveniently available to all population segments and also have personalized delivery.
  • Quality: Yookoo medical center prides as a quality firm by investing in all the facets necessary to give consumer confidence at all times.in the ever-evolving health care industry that is often influenced by changes in technology, rules and regulations of engagement, YMC stays abreast of ground breaking healthcare technologies medical practice ensuring that the patients get the best care.
  • Partnership: Yookoo medical center partners with identified health facilities and organizations across various counties in Ethiopia offering reference to the best in any medical field.


CUSTOMER OPINION

Gynecologist

Dear doctor, thank you so much for being with me at every step of my pregnancy and birth journey. you are the best and we cannot thank you enough for your advice, support and encouragement. Wishing you the best of everything in life.


Pediatrician

Friendly faces and lots of joy filled in each room! We are thrilled to be a part of Yookoo Medical Center, pediatrics with our son!


Cardiology

Dr. ….. is a great doctor! He’s very understanding and listen to your concerns. He takes time with his patient to help them with their health issues! I highly recommend him to anyone looking for a cardiology specialist.